Contacting customer service
Why not talk to our AI assistant first – available around the clock, and happy to hand you over to a human at any time. You reach it via the chat symbol at the bottom left of the page – or directly with this button:
Start a chat with customer service
Otherwise you can reach our customer service during regular business hours by phone on +49 471 981 999 81 or – preferably – by email at [email protected]. If you are a customer, please always quote your customer number when you get in touch.
Related articles
Last reviewed: